A new survey of more than 320 Queensland parents and family members has revealed more needs to be done to improve their experiences in the child protection system, with a significant number of First nations families having negative views.

The Parent Voice survey, launched by the Queensland Family and Child Commission (QFCC) and Micah Projects' Family Inclusion Network Southeast Queensland, consulted Queensland families about their views and experiences of the state's child protection system.

Only 39 per cent of Aboriginal and Torres Strait Islander respondents felt that "their culture, background and practices were respected, understood and considered in decisions made about their family".

Furthermore, only 37 per cent of Aboriginal and Torres Strait Islander respondents agreed they were able to "maintain and strengthen their connections to language, family, community, Country and culture," when dealing with the child protection system.

QFC Commissioner and Gamilaraay woman, Natalie Lewis, told National Indigenous Times she was "concerned" to see the results from Aboriginal and Torres Strait Islander respondents.

"These results tell us more needs to be done to support Aboriginal and Torres Strait Islander families, including deepening practitioners' understanding of and respect for Aboriginal and Torres Strait Islander culture and practices and, more importantly, greater investment in community-led solutions," she said.

"For the child protection system to be effective, it needs to deliver effective support and services to families in ways that are meaningful to them.

"For Aboriginal and Torres Strait families, this means delivering culturally safe services and supports, developed by and for community, that are based on the strengths of Aboriginal and Torres Strait Islander people."

4.6 per cent of Queensland's population identify as Aboriginal and/or Torres Strait Islander, with more than half under the age of 25. Almost 80 percent of Indigenous homes are family households.

Commissioner Lewis said the "vast majority" of Queensland's Indigenous children lived at home safely "with their families, supported by the strength of their community and culture."

"Around eight per cent of Aboriginal and Torres Strait Islander children in Queensland are involved with the child protection system. These children and families need meaningful and effective support and services that offer the best opportunities for them to live full and thriving lives," she said.

The survey also gave feedback on the respondents' experiences of Child Safety processes and about how well they feel the system upholds their rights set out in the Charter of Rights for parents.

The charter details the rights every parent has when they are involved in a child protection matter.

These include the right to be involved in decisions that impact them and their families; the right to maintain connection to community, Country and culture; and the right to have access to appropriate services and information.

"The Charter of Rights for parents is an important tool to empower families to care for children," Ms Lewis said.

QFCC Principal Commissioner Luke Twyford said for a system to be effective, families must feel that the responses and support they receive matches and meets their needs.

"We do not achieve child safety by excluding and isolating parents; key to understanding whether the system is achieving good outcomes is by listening to their views and experiences," he said.

"A key goal of the system is to work towards reunifying children safely with their parents, which is why we need to provide every opportunity to support and empower parents to care for their children.

"The results of this survey suggest we can do more to meet these needs and better support families, and I encourage all child protection practitioners in Queensland to consider how we can work together to improve outcomes for families in need."

Natalie Lewis told National Indigenous Times the QECC would now work with Queensland's Child Safety department to "determine the improvements required to deliver better outcomes for Aboriginal and Torres Strait Islander families".