ABC staff receive apology for "racist behaviour and past harms experienced" after independent workplace review

Jarred Cross
Jarred Cross Published October 2, 2024 at 4.30am (AWST)

An independent review has found all but one ABC current or former staff member interviewed described experiencing racism within its workplace, leading to suggestions of systemic presence at the national broadcaster.

On Tuesday, ABC Managing Director David Anderson apologised to past and present Indigenous, culturally and linguistically diverse employees for "for any and all racist behaviour and past harms experienced", in response to the Listen Loudly, Act Strongly report.

Led by Wuthathi, Yadhaighana and Meriam lawyer Dr Terri Janke, the review undertook interviews with 120 people from culturally diverse backgrounds, including First Nations peoples and allies.

Examples of staff being subjected to racial slurs, offensive and derogatory comments made about a person's appearance, stereotyping, missing out on career opportunities, exclusion from social events and people being mistaken for another were heard.

It was also indicated racism was present within recruitment, pay, policy, bullying and harassment behaviour, complaints systems, and staff support and across representation in middle to upper management.

The review emphasised "the majority of participants expressed significant hurt, helplessness and exhaustion around their experiences in the workplace".

It was acknowledged the ABC has made significant effort to address racism, but that current measures in place were not adequate.

"Acknowledging the gravity of the issue at hand is the first step in crafting its solution", the review reads.

Mr Anderson committed the ABC to accepting 15 recommendations made in principal.

"On behalf of everyone at the ABC, I am sorry for any and all racist behaviour and past harms experienced by our Indigenous and CALD employees, either currently or formerly employed," he told staff.

"We all need to do better for our colleagues on our commitment to zero tolerance for racism in our workplace.

"We all need to do better for our colleagues by preventing or acting on behaviour that seeks to discriminate against, bully or demean them.

"We all need to do better for our colleagues by remaining vigilant against racism or discrimination of any kind in our workplace."

Recommendations included; the ABC commit to being actively anti-racist, improved diverse representation in management and leadership, increased education and training, revisions to staff welfare and complaints, commitments to ongoing evaluation, implementation of framework, and for availability to note experience of racism and discrimination in exit interviews.

It was also recommended ABC improve its responses on public attacks.

To external attacks, the review found "whilst the ABC moderates online forums it manages, and responds to media criticism, people who are First Nations and CALD stated there was a lack of consistency, which left many of them feeling abandoned and vulnerable".

The ABC announced the review mid-last year.

It followed the departure of high-profile staff member and Wiradjuri man Stan Grant, prompted by backlash to part of his coverage of Charles III's coronation.

At the time, Mr Grant said no one at the ABC "uttered one word of public support" during the wave of abuse.

Rallies were held by ABC staff in support of Grant following his announced exit.

Mr Anderson also later apologised to Mr Grant.

In response to the review, federal Minister for Communications Michelle Rowland said "It is incumbent on all organisations to address racism ensuring staff are safe at work and the ABC acknowledges it must confront uncomfortable truths if they want real change".

"This is an important piece of work for the organisation and I expect Dr Janke's recommendations will contribute to a more diverse and inclusive national broadcaster," Minister Rowland said, via ABC.

Reconciliation Australia has urged the ABC to "to ensure that First Nations people and perspectives continue to help guide its response to the report".

"That response, including urging the government to ensure First Nations representation on the ABC Board, will be a crucial test for the national broadcaster," Reconciliation Australia said in a statement.

"Our thoughts are with the 120 current and former ABC staff whose experiences informed the report. We stand with them today, as well as with the members of the ABC's Bonner Committee who have guided Reconciliation Australia's relationship with the ABC over many years."

Reconciliation Australia also pointed to broader experiences across the country.

"Dr Janke's review, and the ABC's acceptance of the recommendations in principle, is a model for the entire media industry. Australian media organisations must reject racism towards, and harmful stereotypes of, Aboriginal and Torres Strait Islander peoples," they said.

"Only one in three Aboriginal and/or Torres Strait Islander respondents to the 2022 Australian Reconciliation Barometer (ARB) survey felt they could be true to their cultural identity at work, without fear of discrimination.

"The 2022 ARB also reported that 60% of Aboriginal and Torres Strait Islander people surveyed, reported experiencing at least one form of racial prejudice in the past six months, an increase of 8% since 2020, and 17% since 2018.

"The 2022 ARB responses suggest that ABC staff are not alone in experiencing racism. Dr Janke's review should be a wakeup call for all Australian workplaces to address racism.

"Australia, and the ABC, can and must do better."

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