Concerns have been raised about the welfare of two Indigenous Elders in a Boorloo/Perth aged care facility.

Leanne Okely told National Indigenous Times her aunt, who this publication will not name to protect her privacy, has faced racism at a BaptistCare facility and a suspected assault at the hands of another resident.

"Aunty was put in care about two years ago. And most of our family weren't happy about it," she said.

"She spoke to me about the racism she received from other residents... Now it's prevalent that the older generation white people, not all, but some, are still quite racist. And culturally, as you will be aware, we are responsible for the elderly."

Ms Okely said there is a wide range of conditions of residents within the facility.

"You have extreme cases, you've got people that are spoon-fed, then you've got people that wander around," she said.

Severe bruising to Ms Okely's aunt's face raised the alarm for the family, who say they were not told about the injuries and are yet to get a clear explanation for how they happened.

"Obviously, from what you're seeing in those photos (which show bruises on her aunt's face), something has happened," she said.

"And my mum, my aunty and my sister Sharon, popped up from down south, visited. The only reason that we found out about what happened to aunty was because we popped in there to see her. And we were shocked to see her in that condition... nobody has told us what's happened.

"My sister has been involved with dementia palliative care in this industry since 1998, so she knows quite a lot about the whole sector. And after the experience of what we saw and witnessed, nobody can tell us... everybody's guessing, saying she's fallen over. And from the injuries - she hasn't (just fallen)."

Ms Okely said there were other concerns with the facility.

"The duty of care by the aged care facility has been... I'd give them a four out of ten," she said, and alleged her aunt's linen once went six weeks without being changed.

She said on one occasion her aunt fell off her bed and broke her hip, she believes in the early afternoon, but wasn't taken to hospital, by ambulance, until 9.30pm that night.

"We didn't get told until 9am the next day. So, the first thing that I wanted to know was what time it happened, how long did they take in order to act? Because broken hips can kill people," Ms Okely said.

"There's just been these clear signs, and they do not want to take responsibility for anything. They really don't want to take on board anything."

Ms Okely said her aunt had been in a "quite a nice little room up on the top floor... it was big, and she could walk around" but was moved to a more restricted section of the facility after being accused of going through other people's rooms.

"Now, the evidence of that I haven't seen, but that's what people do in that state, like dementia. But why does she have to put down into a scene out of One Flew Over The Cuckoo's Nest?" Ms Okely asked, referring to Ken Kesey's novel which she described as "a timeless critique of authoritarian systems, the abuse of power and the loss of human spirit under institutional control".

"There must have been a better way to deal with it than what they've done," she said.

Another Elder in the facility, a longtime Noongar advocate who now has dementia, is also unhappy with her treatment, Ms Okely said.

"She's quite cluey with what's going on. And when I went in there the other day, I walked in and she was crying. And I went up to her, and I said, 'Nan, what's going on?' And we sat down. She said, 'you know, I sit at this table every day, and the nurse came and asked me to leave'. And she said '(Ms Okely's aunt) and I are the only Aboriginal people here, and they never ask any white person to move'.

"You know, there's nobody cultural in there to represent our people. It doesn't change."

Ms Okely said her family was concerned about their loved one's injuries and dramatic weight loss.

"We saw aunty battered in the face and bruised all over her body. And my sister was asking 'What has happened? Why hasn't she been taken in an ambulance to the hospital? She needs x-rays, because she's down to 32 kilos'," she said.

Ms Okely noted that the two Elders are both survivors of the Assimilation era policies, and her aunt is a survivor of Stolen Generations.

"In 1951, my aunty was taken away and institutionalised for 13 to 14 years. You'll be aware of the history, the statistics you can read about the significance of putting anybody who's been institutionalised, whether you're Black, white, or green, you put them into an aged care facility in their older years, and the demons are going to come back. It can be quite traumatic," she said.

Ms Okely said her mother and another aunt tried to visit her aunt in care recently and had to leave early after being threatened by a male resident.

"Looking at her, (my sister) Sharon said, 'look, mum, aunty may not be around that long. If she continues to drop weight and be so fragile, it's pretty wise that you jump up there to Perth and see her as much as you can'. So, my mum and her younger sister, my aunty turned up to see their sister at this aged care facility," she told National Indigenous Times.

"And there's two men, two strong men who cruise around and go through everybody else's rooms. They're very aggressive and threatening. This tall man came up to my mum. He was tall - he's like a ruck in AFL. He came up to my mum's face, like, closest to her nose, and threatened her. And mum didn't do anything because she knew that he's not mentally well. But she was actually quite frightened and shocked. And they left early.

"She rang me up on the way home and told me what they had faced. Because a day trip from Busselton return for them is quite a challenge. My mum will be 80 years old this year. And I said, right - I put on my suit, went to the police station, and said, 'What are my legal rights? What can you do? Can you do a welfare check (on my aunty)?' They said, no."

Ms Okely said she went to the facility and asked management about the male resident who allegedly threatened her mother.

"I went Sunday and there was no manager on the floor. And they said, they'll be here first thing in the morning. I went and spoke to the manager on the Monday morning. I said, 'I'm here to represent my mother... how are you going to confirm with me that my mother will never be put in that situation ever again?'," she said.

"And he said, we have two staff members with them all the time. And I said, 'that's rubbish, I've been here long enough to watch where they are, because they make me feel intimidated'. There's no ownership of the reality".

Ms Okely said one of her uncles contacted BaptistCare and asked about the situation, and was allegedly told a meeting had been held at which Ms Okely's sister was present and a resolution had been reached with which the family was satisfied, however her sister was not present at any such meeting.

"That's a lot of rubbish. Because my sister lives down south. They have tried to cover up their tracks," she said.

"My sister, she's quite horrified... These people are vulnerable, and you shouldn't be allowed to get away with it... Aunty is not protected."

A BaptistCare spokesperson told National Indigenous Times the company was "aware of concerns that have been raised" but could not comment on individual cases "for privacy reasons of residents and their families".

"BaptistCare takes the safety and wellbeing of all residents extremely seriously," they said.

"We are aware of concerns that have been raised and are currently working with the Aged Care Commission and relevant family members to address these matters.

"We are committed to providing a safe, respectful and culturally appropriate environment for all residents in our care and our employees who care for them."