About the role

Western NSW Primary Health Network (WNSW PHN) is currently seeking a motivated individual who has a passion for primary healthcare and community wellbeing. 

The Project Officer Care Finder position supports the strategic objectives of Western NSW Primary Health Network (WNSWPHN) to lead, support and strengthen person centred primary health care, by developing and coordinating activities related to older people’s health, aged care and palliative care. 

The role will focus on the management, needs assessment, commissioning, contract management, implementation, and coordination of WNSW PHN care finder program. The program will strengthen support for care finders, including access to local and regional communities of practice to build their knowledge and skills. The goal of this role is to embed care finders as an integrated part of an integrated local aged care system. This will also involve collecting data and information to support both continuous quality improvement (CQI) initiatives and evaluation of the care finder program. 

The position will provide contract management and project support to manage and maintain a network of care finders across the WNSW PHN region. Care finders provide assistance to people within the care finder target population to understand and access aged care and connect with relevant supports in the community. This role will undertake other aged care projects and tasks as determined by organisational need.

The position can be based in any one of our offices, including: Dubbo, Orange, Bathurst or Broken Hill.

The salary for this position is Level 3, Grade 4 ($101,324 + superannuation).

If you have any questions about this position after you have read this Information Pack, please contact Diana Carbines on 0428 179 547.

Applications should be submitted via our Careers site by 11:59pm on 01 July 2026 and must include all components outlined here to be accepted.

Selection Criteria

Essential

• Tertiary qualifications in a health-related field and/or relevant experience.

• Experience managing the implementation of community-based health programs and projects.

• Demonstrated ability to work collaboratively and build rapport with a wide range of individuals and organisations, within a multidisciplinary team.

• Demonstrated ability to translate change initiatives into practical strategies. 

• Excellent interpersonal skills, with well-developed written communication skills including writing project reports and management briefings and development of project materials.  

• Demonstrated understanding of Aboriginal culture including a commitment to cultural awareness and safety.

• Demonstrated high-level interpersonal and communication skills and high-level competence in using information communication technology.

• Demonstrated organisation and time management skills, with proven ability to deliver high quality outcomes in agreed timeframes.

• Capacity to travel within Western and Far West NSW; hold a current driver’s licence. 

Desirable

• Previous experience in procuring and commissioning applications/IT systems used in healthcare services. 

• Qualifications in project management and/or experience in project management.

• Experience working in the health, NGO or community services sectors 

• Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.

About Western Health Alliance Ltd (WHAL) 

Western Health Alliance Ltd (WHAL) trades as Western NSW Primary Health Network (WNSW PHN).

WNSW PHN is one of 31 Primary Health Networks across Australia. We are an independent, not-for-profit organisation funded by the Commonwealth Department of Health, established to support frontline health and wellbeing services. Our focus is to increase the efficiency and effectiveness of primary health care, ensuring people receive the right care in the right place at the right time.

WNSW PHN is an agile and high performing organisation that responds to the identified needs of the community, Commonwealth and State health policy, and the development needs of primary health care providers. We work closely with general practice, Aboriginal Medical Services and other health care providers, Local Health Districts, non-government organisations and the broader community to plan and fund programs that support local health services to meet the health needs of our communities.

Benefits to working with us

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

• Generous salary packaging options up to $18,450 per year

• Family friendly and flexible working arrangements (including Hybrid model)

• Collaboration with passionate, like-minded professionals

• 5 weeks annual leave 

• Additional leave between the Christmas and New Year period

• Option to purchase an additional 2 weeks leave or cash out 2 weeks

• Corporate Fitness Program (Fitness Passport)

• Professional development allowance and study leave

• 6 weeks paid parental leave

• Free Employment Assistance Program

Applying for this position

• Carefully read this information pack in its entirety.

• Conduct some initial research on our organisation by browsing our website.

• If you need to seek clarification or additional information about us and/or the position, contact the appropriate person identified in this pack. 

• Decide whether you possess and can demonstrate your skills, experience, knowledge and ability against the selection criteria in this Information Pack.

• When addressing the selection criteria, provide examples to demonstrate and substantiate your claims. Examples should outline a situation, identify the action you took and summarise the subsequent result. Keep your response to no more than two pages, plus your Resume/Curriculum Vitae (CV).

• Be aware of the closing date and where and how to lodge your application. If, for any reason, you cannot submit your application by the closing date, you should ring the contact person to see if a late application will be accepted.

• If you require any special arrangements (e.g. wheelchair access, hearing or visual aids, etc.) to assist you in attending an interview, please discuss these with the contact person when the interview is being arranged.

WNSW PHN is an Equal Employment Opportunity employer, and we are committed to working towards Reconciliation (learn more about our Reconciliation journey on our website). Aboriginal and Torres Strait Islander people are encouraged to apply.

What to include in your application

In order for your application to be accepted for this role, it must include:

• A cover letter introducing yourself and outlining your interest in the position

• Statement addressing each of the selection criteria within this Information Pack

• Resume/Curriculum Vitae (CV) that should include:

• contact details including telephone number and email address

• education/qualifications

• an employment history summary including (for each position):

• the employer

• start and finish dates

• your position/title

• your responsibilities and achievements in the position

• a summary of your skills

• professional memberships

• the names of two work related referees (must be work related and senior to the position you hold), and other relevant information that will support your application not covered elsewhere.

Submit your application

Applications should be submitted via our Careers site by 11:59pm on 01 July 2026.

Apply here: Work With Us | Western NSW Primary Health Network Careers