The Role

Population Health Coordinator

Location

Dubbo, Orange, Bathurst or Broken Hill

Contract type

Full time permanent contract

About the role

Western NSW Primary Health Network (WNSW PHN) is currently seeking a motivated individual who has a passion for primary healthcare and community wellbeing. 

The Population Health Coordinator works collaboratively with primary health care professionals and general practices within the Western NSW Primary Health Network (WNSW PHN) area to:

• Attract and retain a sustainable and highly skilled primary care workforce that is well supported and professionally engaged;

• Identify needs and support the delivery of appropriate initiatives, which improve efficiency and effectiveness, and enhance primary care outcomes; 

• Provide education, support and advice to primary health care providers and consumers to increase e-Health awareness and usage;

• Supports General Practice (GP) and Primary Care service providers and systems improvements within the WNSW PHN region. 

This role also works closely with other teams in the WNSW PHN to support GPs, general practice teams and broader Primary Health Care services to improve and better coordinate care through:

• More efficient and innovative models of funding and/or co-commissioning which develop cost-effective frontline services, medical training, and regionally consistent and professionally recognised standards of clinical care, and; 

• Supported access to regional/local information systems and various other enablers such as clinical pathways, and emerging shared care and clinical information tools and processes.  

The role will utilise a practice visit and support model which is based on best practice customer relations management principles. Engagement with practice GPs and clinical teams will be supported by an individual practice support plan developed in conjunction with the practice and informed by key local, regional and national priorities. This role will work closely with the Practice Support & Development team to assist in developing advanced skills and expertise in these nominated areas. This role will also be responsible for providing training and mentoring to other team members on the specific area of expertise and focus.

The position can be based in any one of our offices, including: Dubbo, Orange, Bathurst or Broken Hill.

The salary for this position is Level 4, Grade 3 ($112,510 + superannuation).

If you have any questions about this position after you have read this Information Pack, please contact Katie Prior on 0409 850 368.

Applications should be submitted via our Careers site by 11:59pm on 06 October 2026 and must include all components outlined here to be accepted.

Selection Criteria

Essential

• Tertiary qualification in a relevant clinical discipline (e.g. nursing, allied health, medicine or Aboriginal health), public health or a related field, with demonstrated clinical experience; or an equivalent combination of qualifications and relevant experience.

• Excellent interpersonal skills, including the ability to effectively liaise, consult and negotiate.

• Professional written and verbal communication skills.

• Demonstrated ability to manage multiple tasks and competing priorities in a timely manner.

• Sound computer literacy, including the ability to work with databases and provide technical support.

• Understanding of primary health care in a regional/rural setting, or the ability to rapidly acquire such knowledge. 

• Demonstrated understanding of Aboriginal culture including a commitment to cultural awareness and safety.

• Capacity to travel within Western and Far West NSW and hold a current driver’s licence.

Desirable

• Understanding of quality improvement models in general practice including data extraction tools. 

• Understanding of the National Immunisation Program Schedule.

• Experience in health, NGO, or community services sectors.

• Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.

About Western Health Alliance Ltd (WHAL) 

Western Health Alliance Ltd (WHAL) trades as Western NSW Primary Health Network (WNSW PHN).

WNSW PHN is one of 31 Primary Health Networks across Australia. We are an independent, not-for-profit organisation funded by the Commonwealth Department of Health, established to support frontline health and wellbeing services. Our focus is to increase the efficiency and effectiveness of primary health care, ensuring people receive the right care in the right place at the right time.

WNSW PHN is an agile and high performing organisation that responds to the identified needs of the community, Commonwealth and State health policy, and the development needs of primary health care providers. We work closely with general practice, Aboriginal Medical Services and other health care providers, Local Health Districts, non-government organisations and the broader community to plan and fund programs that support local health services to meet the health needs of our communities.

Benefits to working with us

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

• Generous salary packaging options up to $18,450 per year

• Family friendly and flexible working arrangements (including Hybrid model)

• Collaboration with passionate, like-minded professionals

• 5 weeks annual leave 

• Additional leave between the Christmas and New Year period

• Option to purchase an additional 2 weeks leave or cash out 2 weeks

• Corporate Fitness Program (Fitness Passport)

• Professional development allowance and study leave

• 6 weeks paid parental leave

• Free Employment Assistance Program

Applying for this position

• Carefully read this information pack in its entirety.

• Conduct some initial research on our organisation by browsing our website.

• If you need to seek clarification or additional information about us and/or the position, contact the appropriate person identified in this pack. 

• Decide whether you possess and can demonstrate your skills, experience, knowledge and ability against the selection criteria in this Information Pack.

• When addressing the selection criteria, provide examples to demonstrate and substantiate your claims. Examples should outline a situation, identify the action you took and summarise the subsequent result. Keep your response to no more than two pages, plus your Resume/Curriculum Vitae (CV).

• Be aware of the closing date and where and how to lodge your application. If, for any reason, you cannot submit your application by the closing date, you should ring the contact person to see if a late application will be accepted.

• If you require any special arrangements (e.g. wheelchair access, hearing or visual aids, etc.) to assist you in attending an interview, please discuss these with the contact person when the interview is being arranged.

WNSW PHN is an Equal Employment Opportunity employer, and we are committed to working towards Reconciliation (learn more about our Reconciliation journey on our website). Aboriginal and Torres Strait Islander people are encouraged to apply.

What to include in your application

In order for your application to be accepted for this role, it must include:

• A cover letter introducing yourself and outlining your interest in the position

• Statement addressing each of the selection criteria within this Information Pack

• Resume/Curriculum Vitae (CV) that should include:

• contact details including telephone number and email address

• education/qualifications

• an employment history summary including (for each position):

• the employer

• start and finish dates

• your position/title

• your responsibilities and achievements in the position

• a summary of your skills

• professional memberships

• the names of two work related referees (must be work related and senior to the position you hold), and other relevant information that will support your application not covered elsewhere.

Submit your application

Applications should be submitted via our Careers site by 11:59pm on 06 October 2026.

Apply here: Work With Us | Western NSW Primary Health Network Careers