Inclusion & Experience Specialist

ABOUT US

From global spectacles to once-in-a-lifetime performances, Melbourne Park is where sport, entertainment, culture and community come to life. We welcome millions of guests to our precinct each year, and behind every experience are our people, working together with care and at pace to create the unforgettable. Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park, Centrepiece and the Australian Open, we are proud to be Melbourne’s world stage. 

ABOUT THE ROLE

We are seeking a passionate Inclusion & Experience Specialist to join us on a 12-month fixed-term contract, playing a key role in creating a more inclusive, accessible and welcoming experience across Melbourne Park. As part of the People Experience team, you will support the delivery of inclusion initiatives, employee engagement programs and organisational commitments that strengthen belonging and embed inclusive practices across the precinct. 

Working collaboratively with key partners and stakeholders, you'll bring Melbourne Park's inclusion commitments to life through practical initiatives, trusted advice and continuous improvement. This is an exciting opportunity to influence workplace culture, drive meaningful change and help shape an exceptional employee and customer experience. 

Key Responsibilities: 

• Coordinate and deliver people-focused initiatives within Melbourne Park's Reconciliation Action Plan (RAP), Gender Equality Action Plan (GEAP) and Disability Inclusion Action Plan (DIAP)
• Partner with leaders and stakeholders across the organisation to progress inclusion commitments, monitor delivery and remove barriers to success 
• Develop and deliver employee engagement initiatives, recognition activities and events that foster connection, participation and belonging 
• Support employee-led committees, working groups and forums that encourage diverse perspectives and meaningful participation 
• Provide practical advice on diversity, equity, inclusion, accessibility and psychosocial safety across organisational initiatives and workplace practices 
• Build and maintain strong relationships with community organisations, external partners and specialist providers to support inclusion outcomes 
• Monitor progress, analyse data and prepare reports that measure the impact of inclusion and engagement initiatives 
• Identify opportunities to continuously improve programs, processes and practices to strengthen inclusion and employee experience across Melbourne Park 

ABOUT YOU

You truly care about creating inclusive workplaces and delivering meaningful employee experiences. You are a collaborative relationship builder who enjoys bringing people together, influencing positive change and turning ideas into practical outcomes. You are organised, proactive and comfortable managing multiple initiatives while partnering with stakeholders across all levels of the organisation. 

You have: 

• Demonstrated experience delivering diversity, equity, inclusion and belonging initiatives within a workplace environment 
• Experience coordinating inclusion action plans such as RAPs, GEAPs, DIAPs or similar organisational commitments 
• Strong stakeholder engagement skills with the ability to build trusted relationships and influence positive outcomes 
• Experience delivering employee engagement, culture or broader People & Culture initiatives 
• The ability to provide best practice advice on inclusion, accessibility, equity and employee experience 
• Strong project coordination, organisational and communication skills, with the ability to manage competing priorities 
• Experience collecting, analysing and reporting on qualitative and quantitative data to evaluate program effectiveness and inform continuous improvement 
• A collaborative, solutions-focused mindset with a genuine passion for fostering inclusion, belonging and positive workplace culture 

WHAT WE OFFER

To deliver world-class events with world-class customer experiences we believe in fostering working environments that support our people to thrive both personally and professionally. 

• Ongoing Learning & Development opportunities 
• Flexible hybrid working arrangements to help you balance work and home responsibilities 
• Generous paid Family & Carers leave scheme, including a staggered return to work plan and check-in days 
• Free 24/7 safety, wellbeing & medical support for employees and families through our holistic care platform, Sonder 
• Access to free event tickets through team member ticketing programs, Tickets 2 U and Mystery Guest 
• Free onsite parking 
• Ongoing cultural awareness and inclusion education 

If you want your next professional experience to help you master new skills, build meaningful relationships, and contribute to unforgettable events on a 42-hectare precinct in the heart of Melbourne, apply now - we can’t wait to meet you! 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applicants of all backgrounds, abilities and identities. If you do not meet every criteria but believe you could excel in this role, we’d love to hear from you. 

APPLICATIONS CLOSE – Monday, 27th July 2026 

You will receive an update on your application, whether you are successful or unsuccessful, via phone or email. 

Melbourne Park is an equal opportunity employer, and we want to ensure everyone can apply for this role. If you require any reasonable adjustments in order to participate in the recruitment process and/or to perform the essential functions of this role, you can contact the team at [email protected]. There will also be opportunities to discuss adjustments during the phone screen & interview process if shortlisted. 

Please note successful applicants will be required to undertake a pre-employment screening. This includes, but is not limited to, a National Police Check and Working with Children Check. Melbourne Park may withdraw an employment offer in the event of an unsatisfactory screening result. 

Please note Melbourne Park operates a direct sourcing model, so we ask that agencies do not get in touch regarding this vacancy. 

Melbourne Park values the privacy of every individual's personal information and is committed to protecting personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic). 

For all enquiries regarding this role, contact [email protected]. While we truly value your interest in our opportunities, please note that our recruiters may not be able to respond to individual LinkedIn messages.