Building Manager

Position: Building Manager
Hours: Monday to Friday, 8:30am–4:30pm
Classification: SCHADS Award, SACS Level 6
Reports to: Chief Operations Officer

Common Ground Queensland

Common Ground Queensland (CGQ) is a not-for-profit specialist supportive housing organisation providing safe, affordable and permanent housing to people who have experienced, or are at risk of, homelessness.

We provide housing to individuals and families through high-density, medium-density and dispersed-site models. Our supportive housing approach intentionally links housing with personalised support services delivered by our partner organisations.

CGQ is a registered community housing provider and charity funded by the Queensland Government Department of Housing. Our vision is to end homelessness, one person at a time, in partnership with the communities in which we operate.

About the role

Use your property expertise to create safe, well-maintained homes and make a meaningful difference in the lives of people who have experienced homelessness.

The Building Manager oversees the day-to-day management and maintenance of CGQ properties and leads the Maintenance and Cleaning teams, as well as the Property and Tenancy Officer.

This is a hands-on leadership role requiring strong property and maintenance management experience, sound judgement and a commitment to delivering safe, responsive and high-quality services. You will work closely with CGQ colleagues, onsite support providers, tenants, contractors, building owners and government stakeholders.

A key focus of the role is building effective partnerships that support sustainable tenancies, positive tenant outcomes and a safe, inclusive building culture.

Key responsibilities

The Building Manager will:

• Lead the delivery of high-quality property management services aligned with Common Ground supportive housing principles.

• Oversee responsive, preventative, planned and vacant property maintenance.

• Develop and implement annual maintenance plans.

• Coordinate repairs, obtain quotations and engage contractors in accordance with CGQ’s delegations and procurement requirements.

• Negotiate, monitor and review contracts with maintenance contractors and other third-party providers.

• Maintain accurate contractor, maintenance, asset and compliance records.

• Act as CGQ’s delegated authority for implementing and maintaining the Work Health and Safety Manual.

• Perform the role of Chief Warden during emergency response and recovery situations.

About you

You are an experienced and practical building or maintenance manager who can balance day-to-day operational demands with longer-term planning.

You communicate confidently with tenants, employees, support providers, contractors and government stakeholders. You are calm under pressure, solutions-focused and committed to creating safe, well-maintained homes for people who may have experienced homelessness, trauma or disadvantage.

Property and maintenance expertise

• You have demonstrated experience managing building maintenance and coordinating repairs, contractors and service providers.

• You possess practical handyperson skills and can assess maintenance issues effectively.

• You understand preventative maintenance planning, contractor management and property compliance.

• You confidently use property, maintenance and information management systems.

Leadership and collaboration

• You can lead, support and develop a multidisciplinary operational team.

• You build productive relationships based on trust, accountability and respect.

• You work effectively with support providers and other partners to achieve positive tenant outcomes.

• You have strong negotiation, communication, dispute resolution and stakeholder management skills.

Personal attributes

• You show initiative and take ownership of your work.

• You remain composed and make sound decisions in complex or heightened situations.

• You can manage competing priorities and respond effectively when circumstances change.

• You value teamwork, continuous improvement and consistently high-quality service.

• You understand homelessness and the needs of people who have experienced chronic homelessness.

Why join Common Ground Queensland?

Benefits include:

• Purpose-driven work: Help provide safe, permanent homes and contribute to ending homelessness, one person at a time.

• Meaningful leadership: Lead essential property and maintenance services that directly affect tenant wellbeing and housing stability.

• Collaborative environment: Work alongside committed employees, support providers and community partners.

• Professional development: Build your leadership capability in a respected and growing supportive housing organisation.

• Work-life balance: Enjoy flexible working arrangements.

• Salary packaging: Access generous not-for-profit salary packaging benefits.

Key selection criteria

Essential

1. Demonstrated building or maintenance management experience across multiple sites.

2. Qualification and experience in leading, implementing and maintaining Work Health and Safety systems and processes.

3. Strong stakeholder relationship, negotiation and communication and skills, particularly when working with contractors.

4. An understanding of homelessness and the needs of people who have experienced chronic homelessness.

5. A high degree of initiative and the ability to work effectively as part of a team.

6. Excellent written and verbal communication skills.

7. Confidence and capability in using information technology systems.

8. A current driver’s licence.

Desirable

1. Experience developing policies, procedures and operational protocols.

2. Knowledge of relevant housing, tenancy, safety and property legislation.

 Our commitment to safety and inclusion

CGQ is committed to the safety, wellbeing and empowerment of children and young people. We have zero tolerance for child abuse, and all employees are expected to uphold our safeguarding policies and help maintain a child-safe organisation.

We work alongside people who experience disadvantage, stigma and discrimination, including First Nations peoples, culturally and linguistically diverse communities, LGBTIQ+ communities and people living with disability or mental illness.

CGQ strongly encourages and welcomes applications from Aboriginal and Torres Strait Islander peoples.

How to apply

Please submit:

• Your current résumé; and

• A cover letter of no more than two pages addressing the key selection criteria.

Click Apply and follow the prompts.

Applications will be assessed as they are received, so we encourage you to apply as soon as possible.

For any enquiries or if you wish to obtain a full copy of the Position Description email ••••@cgq.org.au using the subject line: Building Manager Position.